Privacy Policy

1. Introduction

BetterAI, BetterAI DataReactor, and Better Choice AI Co. (“BetterAI,” “we,” “our,” or “us”) respect your privacy and are committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, store, process, share, and delete information when you use our website, demo, platform, AI services, integrations, APIs, dashboards, and related services (collectively, the “Services”). By using our Services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

A. Information You Provide Directly

• Name
• Company name
• Email address
• Phone number
• Job title
• Account information
• Messages, prompts, files, notes, documents, or other content you upload or submit
• Demo inputs, meeting notes, business data, workflow data, or other operational information
• Support requests and communications with us

B. Business and Organizational Data

• Documents
• Meeting summaries
• CRM records
• Tasks
• Internal notes
• Operational workflows
• Business objectives
• Company context
• User preferences
• Historical decisions
• Structured and unstructured data

C. Automatically Collected Information

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of access
• Usage logs
• Error logs
• Performance data
• Cookies or similar tracking technologies

D. Third-Party Integration Data

If you connect third‑party tools or services, we may process data from those tools only as needed to provide the requested functionality. We do not use third‑party integrations to sell your data.

3. How We Use Information

We use information for the following purposes:

• To provide and operate the Services
• To process uploaded data and generate AI‑powered outputs
• To personalize results using contextual memory
• To create tasks, summaries, insights, recommendations, and workflow actions
• To improve the reliability, security, and performance of the Services
• To provide customer support
• To communicate with users and organizations
• To monitor usage and prevent abuse
• To comply with legal, security, and contractual obligations
• To improve our products and internal business operations

4. Organizational Use Only

Data submitted by an organization is used for that organization’s benefit. We do not sell, rent, or disclose organizational data to advertisers.

Access to organizational data is limited to authorized personnel and approved service providers who need access to operate, maintain, support, or secure the Services.

5. Contextual Memory

Some Services may use contextual memory to improve the user experience. Contextual memory may include preferences, workflows, prior decisions, business context, and historical interactions. You may request deletion, correction, or disabling of contextual memory subject to legal and operational requirements.

6. AI Processing and Third‑Party AI Tools

Our Services may use third‑party AI providers to process prompts, documents, or other data. Providers are used only as service providers; we take reasonable steps to ensure they maintain appropriate privacy and security standards. API keys and credentials should be stored securely on the server side and not exposed in the browser.

7. Cookies and Analytics

We may use cookies, local storage, analytics tools, and similar technologies to operate the website, remember preferences, understand usage, improve performance, detect errors, protect against misuse, and enhance the user experience. You can control cookies via browser settings, though some features may not work properly if disabled.

8. How We Share Information

A. With Service Providers

We share information with vendors who help us operate the Services (hosting, cloud, AI, databases, analytics, security, email, support tools). Providers access data only as needed.

B. With Your Organization

If your account is provided by an organization, we may share usage, account, and service‑related information with authorized administrators.

C. Legal or Security Reasons

We may disclose information to comply with law, enforce agreements, protect rights, detect fraud, or ensure security.

D. Business Transfers

In a merger, acquisition, or sale, information may be transferred with appropriate confidentiality protections.

9. Data Retention

We retain information only as long as necessary for providing services, maintaining records, supporting accounts, complying with legal obligations, resolving disputes, enforcing agreements, and maintaining security logs.

10. Data Deletion Requests

You may request deletion of personal or organizational data by contacting privacy@betterai360.com. We will take reasonable steps to delete requested data, subject to verification, legal obligations, security, backup retention, and operational requirements.

11. User Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, obtain a copy, withdraw consent, and opt‑out of certain communications. Contact us at privacy@betterai360.com to exercise these rights.

12. Data Security

We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure, including access controls, encryption, secure cloud infrastructure, authentication controls, monitoring, vendor review, and internal permission restrictions.

13. International Data Transfers

BetterAI may process and store information in countries where our service providers operate. Where required, we will use appropriate safeguards for international transfers.

14. Children’s Privacy

Our Services are not intended for children under the legal age. We do not knowingly collect personal data from children without appropriate consent. If you believe a child has provided data, contact privacy@betterai360.com for removal.

15. Marketing Communications

If you sign up for updates or newsletters, we may send marketing messages. You may opt‑out at any time via the unsubscribe link or by contacting privacy@betterai360.com. Service‑related messages may still be sent as necessary.

16. Third‑Party Websites and Services

Our site may contain links to third‑party services. We are not responsible for their privacy practices. Review their policies before using them.

17. Changes to This Privacy Policy

We may update this Privacy Policy. Material changes will be posted on our website, and the effective date will be updated. Continued use after changes indicates acceptance.

18. Contact Us

For privacy questions, data requests, deletion requests, or security concerns, contact us at:

BetterAI / BetterAI DataReactor / Better Choice AI Co.
Website: www.betterai360.com
Email: privacy@betterai360.com